Return & Refund Policy
At Ritukriti, we aim to provide the best quality clothing. If you are not satisfied, please review our policy below.
1. Return Eligibility
- Returns are accepted within 7 days of delivery.
- Items must be unused, unwashed, and in original condition with tags intact.
- Returns are only applicable for damaged, defective, or wrong products delivered.
2. Non-Returnable Items
- Worn or washed clothing
- Items without original tags
- Products bought during sale or clearance (if applicable)
3. Return Process
- Email us at support@ritukriti.com with your order details and reason for return.
- Share product images (if damaged/defective).
- Once approved, we will arrange pickup or guide you for return shipping.
4. Refund Policy
- Refunds will be processed after quality check of returned product.
- Amount will be credited to your original payment method within 5–7 business days.
- Shipping charges are non-refundable (if applicable).
5. Exchange Policy
- Exchanges are allowed for size issues (subject to availability).
- Exchange requests must be raised within 7 days.
6. Important Note
Ritukriti reserves the right to reject returns that do not meet the above conditions.
Contact Us:
support@ritukriti.com