Return & Refund Policy

At Ritukriti, we aim to provide the best quality clothing. If you are not satisfied, please review our policy below.

1. Return Eligibility

  • Returns are accepted within 7 days of delivery.
  • Items must be unused, unwashed, and in original condition with tags intact.
  • Returns are only applicable for damaged, defective, or wrong products delivered.

2. Non-Returnable Items

  • Worn or washed clothing
  • Items without original tags
  • Products bought during sale or clearance (if applicable)

3. Return Process

  • Email us at support@ritukriti.com with your order details and reason for return.
  • Share product images (if damaged/defective).
  • Once approved, we will arrange pickup or guide you for return shipping.

4. Refund Policy

  • Refunds will be processed after quality check of returned product.
  • Amount will be credited to your original payment method within 5–7 business days.
  • Shipping charges are non-refundable (if applicable).

5. Exchange Policy

  • Exchanges are allowed for size issues (subject to availability).
  • Exchange requests must be raised within 7 days.

6. Important Note
Ritukriti reserves the right to reject returns that do not meet the above conditions.

Contact Us:
support@ritukriti.com